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FAQ's

General Enquires

If you have any questions at all regarding This Romantic Tragedy or what we’re about, please feel free to e-mail us at: trtmusic@yahoo.com



Does This Romantic Tragedy have a myspace?

Yes we do, you can visit us at:
www.myspace.com/thisromantictragedy



What is my size?

We print on American Apparel and Tultex and Fruit of The Loom.

Tultex - To find your size, click the sizing link below and look under “unisex shirts”.
Sizing



How should I take care of my This Romantic Tragedy Shirt?

The best way to take care of your This Romantic Tragedy shirt is to turn the shirt inside out before washing. Wash your shirt on a cold setting so it doesn't shrink in the washing machine. DO NOT dry your shirt in a drying machine, let your shirt hang dry. This will keep your shirt in good shape and keep the print in best possible condition.



How long will it take to receive my item?

For USA orders: 3-5 Business days.
For International orders: 7-10 Business days.
If it has been over two weeks and you still haven’t recieved your item then please contact us at:
trtmusic@yahoo.com



What type of postage/shipping do you use?

We ship anywhere in the world using USPS. If you want to add insurance or tracking information to your shipping it will cost extra and you can request it by contacting us at your time of purchase.



Can I exchange/refund my item?

If you receive your item and it doesn’t fit the way you expected, you can exchange it for a different size but you will be required to pay an additional $4 postage fee for the replacement shirt we post.

If there is a defect with your item when you receive it, we will gladly replace unworn and unlaundered items.

To send items back to us, please ask for our address by contacting us at:
trtmusic@yahoo.com

Unfortunately, we do not offer refunds. Exchange only.



Wholesale Enquiries

If you are interested in stocking This Romantic Tragedy in your store or online store, please contact us at:
trtmusic@yahoo.com



What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.



How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).



Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.